Frequently Asked Questions
Yes, you need an account to place an order. You can either create an account by filling up your personal information or sign in if you have an existing account or with any partnered accounts.
Yes, you can order multiple products at once. Simply add the products you wish to purchase to your shopping cart.
As soon as you place an order:
You will be redirected to the order confirmation page on our website.
You will also receive an Order Confirmation email on your registered e-mail address and an order confirmation SMS with the details of your order.
Your order will be dispatched within 1-2 business days of receiving the order. It may take a bit longer than usual in certain scenarios.
Yes, you will get regular updates & tracking details via mail/text messages to let you know about the status of your order. Kindly always also check your Junk/Spam folder as our mail might end up there depending on your mailbox setting.
Contact us immediately upon noticing the incorrect items at firstname.lastname@example.org
for instant assistance Call at (+91) 9940098138
All the orders will be delivered through Supply Chain or through reputed courier service providers.
If you identify a defect in your product, just send us a mail with clear images and videos of the defective product you received along with your Order ID over email within 24 hours of receiving your order.
Yes, we ship nationwide orders all over India.
No, we do not provide refunds for any orders once they are shipped from our warehouse. However, you can exchange it within 7 days of receiving the product, with anything else available on our website, just get in touch with us email@example.com and we’ll work it out.
Yes, you will be able to cancel it directly from our website until it is shipped from our warehouse. This usually happens around 24 hours [does not include weekends & holidays, shipping will only begin only 1-2 Business days after you place your order. You cannot cancel it once it is shipped.
We’re sad to hear that, we’re truly sorry if we’ve missed helping you out on time. All you must send us an email to firstname.lastname@example.org and we will do our best to provide support, resolve any issues you might have, and support you until you are fully satisfied.
In case if you have any queries, please send us an email to email@example.com and our support executive will reach out and solve your queries and support you until you are fully satisfied.