Please inspect your order upon receiving it. If the item is found defective or damaged or if you receive the wrong item, we request you to raise a return request so that we can evaluate the issue and
make it right.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To raise a return, you can apply the return request option on the order page. Return can be raised only within 7 days from the date of the product being delivered, Or else; Return will not be accepted. If you face any issues in applying for a return, you can contact us to our customer support mail id.

If your return is accepted, we’ll send you a return shipping label document via mail, We request you to pack the return product well and attach the hardcopy of the return shipping label on the package and keep it ready for collection from our courier partner. If items are sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions to our customer support mail id support@mobilesquare.in

Exceptions / non-returnable items

Certain types of items cannot be returned, such as batteries, chargers, or other accessories and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us to our customer support mail id.